Privacy Policy

Information We Collect

When you use our services, we may collect the following information:

• Contact information (name, email address, phone number, mailing address)
• Company information
• Order history and preferences
• Files and artwork submitted for printing
• Tax-exemption certificates submitted for account or order review
• External file-sharing links you provide for order production
• Payment information (processed securely through our payment providers)
• Communications with our team
• Website usage information, including page activity, device/browser details, referrers, and approximate request location

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your projects
• Provide customer support
• Send order confirmations and shipping notifications
• Review uploaded artwork, external file links, and tax-exemption requests
• Improve our services and website
• Monitor website reliability, performance, and launch readiness
• Send promotional communications (with your consent)

Cookies and Analytics

We use cookies and similar browser identifiers to keep carts, checkout, order access, saved sessions, and security controls working. These identifiers help us remember your cart, protect order and file access links, and prevent duplicate or unauthorized actions.

When enabled, our website may collect first-party site events such as page views, product interactions, form activity, checkout progress, upload activity, and sampled Web Vitals. We use this information to understand website performance, troubleshoot launch issues, and improve the customer experience.

We may also use Google Tag Manager to load approved analytics or measurement tags. Those tags may set their own cookies or receive browser and usage information under the applicable provider policies. We do not sell personal information collected through these tools.

Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations (shipping, payment processing, secure file storage, email delivery)
• Analytics and measurement providers when analytics tools are enabled
• Legal authorities when required by law

Uploaded Files and Tax Documents

Artwork files and tax-exemption certificates are used to produce your order, review eligibility, and support customer service. We may store files in private storage or retain a verified external file-sharing link when you provide one.

Order access links are scoped to the related order. View-only order access hides private contact, shipping, and file details; file management and administrative review require stronger access. Administrative file links are generated only when needed.

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications

Contact Us

If you have questions about this privacy policy, please contact us at: